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DNS errors
To use the Newsletter tool automatically, you must manage the domain name you want to send your newsletters from (as well as its DNS zone) in the new Infomaniak admin console in order to use the Newsletter tool. For example, if you send your newsletters from the address name@test.com, the domain test.com must be managed with Infomaniak.
It is possible to use the Newsletter tool with a domain that is not managed with Infomaniak, you must add specific entries, which we will provide, into your DNS zone.
- If you transfer the domain name you use to send your newsletters to another registrar, you can no longer use the Newsletter tool and your account will be automatically disabled after 45 days.
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