Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Restrict video access by country or IP address
Update 11/02/2026
This guide explains how to restrict access to videos uploaded to an Infomaniak VOD service based on geographical criteria and/or IP addresses.
Introduction
- Please note that protection is only effective in the case of standard iframe integration and therefore through the use of the Infomaniak Player.
- Other access restrictions can be enabled and apply to file access: token | password
- You can manage the thumbnail images used when restricting access.
Restrict access via GeoIP
Geographic and IP-based restrictions are configured at the import folder level and will protect all videos in that folder. To configure this folder:
- Click here to access the management of your VOD/AOD on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the product in question:

- Click on Media in the left-hand menu.
- Click on Media Management in the left-hand menu.
- Click on the icon to create a New folder:

- Give the folder a name.
- Click the blue button to Create the folder.
- Click on Settings:

- Click on the Restrictions tab.
- Disable the toggle switch if necessary to remove the inheritance from the parent folder, so that you can configure your own rules for this specific folder.
- Enable the toggle switch to define a list of countries and what should be done with it:
- Allow only the countries in the list to access the media (everything else is blocked).
- Allow the entire world except for the countries in the list, which will be blocked.
- Activate the toggle switch to define a list of IP addresses or IP address ranges that should be allowed or blocked (the
*character is allowed). - Click Save once the desired restrictions have been configured:

- Upload new videos to this folder to restrict them according to your strict rules when they are played.
Link to this FAQ: https://faq.infomaniak.com/1881
Has this FAQ been helpful?