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Troubleshooting OS image issues during Public Cloud deployment
Update 08/31/2026
This guide addresses an issue that may occur when starting an instance on Infomaniak Public Cloud.
Introduction
- Check for any ongoing issues on https://infomaniakstatus.com/.
- Specifically for Public Cloud, the list of scheduled maintenance and ongoing issues can be found at https://status.infomaniak.cloud/.
Using Image IDs
The images for the various operating systems offered by Infomaniak in the Images section and used in the Source section when you launch a new instance of your Public Cloud are regularly updated, but their names remain unchanged:
Having a stable name can cause problems with automation tools like heat or terraform, with the risk that they recreate the VMs unintentionally.
This problem can be avoided by using the image ID or a personal image:
Link to this FAQ: https://faq.infomaniak.com/1781
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