This guide addresses a specific case that may occur when starting instances on Infomaniak's Public Cloud.

Prerequisites

• Check for any ongoing incidents: https://infomaniakstatus.com/.
  • Specifically for the Public Cloud service: https://status.infomaniak.cloud/.

Use the ID of the images

The operating system images offered by Infomaniak (❓: help) — available in the Images section and listed under the Source tab when launching a new Public Cloud instance — are regularly updated while retaining the same name:

Using a fixed reference name can lead to undesirable behavior with automation tools such as heat or terraform, with the risk of triggering an unplanned recreation of virtual machines (VMs).

This issue can be avoided by entering the image's unique ID or by using a personal image: