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Cancel a Cloud / Lite VPS

Update 08/13/2026

This guide explains how to completely cancel a Cloud VPS / VPS Lite.

 

Introduction

  • For most products, confirm the cancellation request by email; otherwise, no data will be deleted.
  • Any charges incurred and exceeding the included allowance will still be due.
  • A cancellation confirmation is sent to any other administrators of the Organization.
  • Backups will be permanently deleted upon cancellation, making any restoration impossible.

 

Cancel a server

To access the product cancellation options:

  1. Click here to access the management of your product in the Infomaniak Manager (need help?).
  2. Click on the action menu ⋮ located to the right of the item in question.
  3. Choose Cancel:
  4. Follow the procedure until the end.

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