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Create groups to organize newsletter subscribers

Update 11/02/2026

This guide explains how to create groups to distribute your Newsletter subscribers.

 

Introduction

  • You must create at least one group to store your future contacts/subscribers.
  • This will be useful, in particular, for creating a subscription form for your newsletter.
    • Without a group, it is impossible to create the form; the button will remain disabled:

 

Create a subscriber group

To access the newsletter group management:

  1. Click here to access the Newsletter management section in your Infomaniak Manager.
    • If nothing is displayed, you may not be in the Organization to which your Newsletter is linked (❓: help).
  2. Click on the domain name associated with your mailings:
  3. Click on Subscribers in the left-hand menu.
  4. Click on the Groups tab.
  5. Click the button to Create a group.
  6. Enter a name for your group.
  7. Click on the Create button:

Once the group is created, you can now easily add a new subscription form and specify which group should be used to store future subscribers:

Creating multiple groups allows you, for example, to send newsletters only to one of them and not to the others. It also allows you to have a registration form in one location that corresponds to filling a specific contact list, and then another form elsewhere that corresponds to a different list, so that you can subsequently send an even more personalized newsletter.

 

Add subscribers to the group

You can select the group created when creating/importing a new contact:

  1. Click here to access the Newsletter management section in your Infomaniak Manager.
    1. If nothing is displayed, you may not be in the Organization to which your Newsletter is linked (❓: help).
  2. Click on the domain name associated with your emails.
  3. Click on Subscribers in the left-hand menu.
  4. Click on Add a subscriber.
  5. Click, for example, on the box for individual addition.
  6. Select the appropriate group at the bottom of the form:

To add existing subscribers to the created group:

  1. Click here to access the Newsletter management section in your Infomaniak Manager.
    1. If nothing is displayed, you may not be in the Organization to which your Newsletter is linked (❓: help).
  2. Click on the domain name associated with your mailings.
  3. Click on Subscribers in the left-hand menu.
  4. Select the subscribers to group.
  5. Click on Add to a group from the action menu that appears at the bottom of the screen:
  6. Enter the name(s) of the existing group(s).
  7. Click on the Add button:

To remove subscribers from certain groups, choose Remove from a group in step 5 above.


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