This guide details the important elements to ensure you don't miss any discussions in kChat that concern you.

Manage desktop app icon notifications

You can, for example, decide to animate the desktop app icon when there is a new message:

1. Open the desktop app kChat (desktop application for macOS / Windows / Linux).
2. Left-click on the desktop app icon in your computer's notification area (top right on macOS, bottom right on Windows, and a double left-click in the taskbar on Linux).
3. Click on Preferences...
4. Under Application Options, set the operating system notification preferences:
   

Manage kChat notifications

To manage kChat notifications, and thus be notified, for example, when a new message is directly addressed to you or when you follow a specific message, including based on certain keywords:

1. Click here‍ to access the kChat Web app (online service kchat.infomaniak.com) or open the kChat mobile app (application for iOS/Android smartphone or tablet) or the kChat desktop app (desktop application for macOS / Windows / Linux).
2. Click on the Settings icon ‍ in the top right corner of the interface.
3. Click on Notifications:
   
4. Set how you want to be notified (computer/mobile, present/absent, etc.) and in which cases (all messages or only messages with a mention, followed messages, etc.).
5. Choose to receive regular email notifications:
   • This email is sent either every day or once a week, between 6 and 8 in the morning and indicates to the user the messages they would not have read.
   • The user receives an email for each kChat product they have access to.
6. Set a keyword to be notified about when a new message is published:
   

To be notified of the progress of a discussion

To be notified of a new message in any discussion even if you are not directly participating, you need to activate Follow:

• … or by hovering over the action menu to the right of a user in a discussion:
  
• … or by clicking on Follow at the top of the discussion: