This guide details the important elements to ensure you don't miss any of the kChat discussions that are relevant to you.

Introduction

• If notifications are correctly configured to work on the kChat mobile app, they will also work on smartwatches such as Garmin or Apple Watch.

Manage notifications from the desktop app icon

For example, you can choose to animate the desktop app icon when a new message arrives:

1. Open the kChat desktop app (desktop application on macOS / Windows / Linux).
2. Left-click on the desktop app icon in the notification area of your computer (top right on macOS, bottom right on Windows, and double-left-click in the taskbar on Linux).
3. Click on Preferences...
4. Under Application Options, adjust the operating system's notification preferences:
   

Manage notifications for chats & events

To manage kChat notifications, and thus be notified, for example, when a new message is sent directly to you or when you follow a specific message, including based on certain keywords:

1. Click here to access the kChat web app (online service ksuite.infomaniak.com/kchat) or open the kChat mobile app (application for iOS/Android smartphones or tablets) or the kChat desktop app (desktop application on macOS/Windows/Linux).
2. Click on the Settings icon ‍ in the top right corner of the interface.
3. Click on Notifications.
4. Define how you want to be notified (computer/mobile, present/absent, etc.) and under what circumstances (all messages or only messages with mentions, followed messages, etc.).
5. Choose to receive regular email notifications:
   • This email is sent either every day or once a week, between 6 and 8 a.m., and informs the user about the messages they have not read.
   • The user receives an email per kChat product they have access to.
6. Define a keyword for which you want to be notified when a new message is posted:
   

Manage notifications for a specific channel

In the relevant chat channel:

1. Click on the chevron ‍ to the right of the channel's name.
2. Click on Notification Preferences (or directly on the dedicated icon at the top of the channel):
   
3. Browse and enable the desired notifications.
4. One of the options allows you to be automatically notified as soon as a discussion thread (thread) is started following a message posted in the relevant channel.
5. Save your choices by clicking on the button at the bottom:
   

Manage notifications for a specific discussion

To be notified of a new message in a specific discussion thread, even if you are not a direct participant, you need to activate Follow:

• either by hovering over the action menu ••• to the right of a user in a discussion:
  1. and clicking on More…:
     
  2. then Follow message:
     
• or in a discussion thread (reply to a message):
  1. click on Follow at the top of the discussion (you automatically follow the discussion from the moment you post a message, and you can then Stop following the exchanges in this discussion thread):