This guide explains how to copy the content of one or more external email addresses (all email messages, folders, subfolders, in short, the entire structure of your existing email account with other providers) to one or more of your existing addresses at Infomaniak, thanks to the Infomaniak import tool!

Introduction

• It's easy to migrate your entire email tree to Infomaniak – discover the free offer.
• The spelling of the email address does not need to be the same.
• Once the import process has started, it is no longer possible to interrupt it.
• The entirety of the external mailbox will be imported:
  • This operation does not affect either the data already present in the destination address or the data in the source address.
  • Any duplicates will be handled: identical content will only be copied once.

Start copying to an Infomaniak email address

You have several options for importing emails:

1. Copy emails already present on Infomaniak (e.g., @ik.me) to another mailbox also on Infomaniak (❓: help).
2. Do you have a file/archive in MBOX format and want to import it directly to an existing address on Infomaniak?
   • Refer to this other guide to import the content of the .mbox file and thus import your emails, regardless of their origin, to Infomaniak.
   • This is ideal for easily transferring content from Google, as an MBOX file can be easily obtained via Google Takeout.
3. If you were unable to obtain an MBOX file for your emails, you can copy emails from an external provider using the IMAP import tool; click on the link corresponding to the email provider you want to import:
   • addresses @ Bluewin
   • addresses @ Gmail or custom Google domain
   • addresses @ GMX
   • addresses @ custom Microsoft 365 domain
   • addresses @ Orange
   • addresses @ custom Swisscom domain
   • addresses @ Yahoo
   • Any other email provider, such as Gandi, Hotmail, Hostinger, Sunrise, etc.
4. You can also simply set up email forwarding (❓: help), but this will only take effect on future emails that arrive in your inbox.