This guide details the priority actions to take if you do not see any difference between your website after a change you made to it, and its previous version before the change. These tips are also valid if you encounter issues while using the Infomaniak product interface.

Preamble

• During your browsing, a web browser saves the data consulted in a reserved space, in order to avoid requesting the data already consulted from the server again, to save time and resources.
• Your cache can contain a lot of data and sometimes the browser gets confused. Sites can then display incorrectly or display an outdated version.
• Clearing the cache ensures that you have the very latest version of the page or folder consulted.

Clearing the web browser cache …

… on Safari

Choose your macOS version to view the corresponding Apple help.

… on Google tools (Chrome, Android, etc.)

View the Google help.

… on Firefox

View the Mozilla help.

… on Edge / Internet Explorer

View the Microsoft help.