This guide explains how to transfer a domain name you own with another company to Infomaniak.

Preamble

• In general, during a transfer, no already paid period is lost; the domain's expiration date will be extended by one year.
• A bulk transfer is also possible.
• The terms "EPP", "AuthCode", "AuthInfo", "transfer code" and "authorization code" all refer to alphanumeric sequences specific to the domain whose main purpose is to verify the owner's authorization before a transfer between Registrars.

1. Obtain the authorization code

Obtain it in your customer account with the current provider (refer to these other specific guides), otherwise ask for it!

It is sometimes necessary to unlock the possible transfer lock.

2. Transfer the domain name

Search for the domain name in question on this Infomaniak page.

Click the button to start the transfer!

3. Configure the options

Follow the assistant by adding or removing the desired options.

After entering the domain name holder's details, this step is the most important:

Leave the toggle switch activated as above if…

• … all the products or services corresponding to this domain name are already with Infomaniak.
• … no product or service is linked to your domain name.

or disable the toggle switch if…

• … certain products or services corresponding to this domain name are elsewhere than at Infomaniak.

4. Enter the authorization code

Below, paste the authorization code copied in step 1, then validate the transfer by clicking on the button:

Then click on the Next button at the bottom right to proceed to the final step.

5. The final step

The final step allows you to settle any fees (depending on the extension of the domains to be transferred) and renewal methods.

Read and accept the general conditions then click on Next to complete the order:

6. Manage your domain names

Find your domain names on the Manager Infomaniak and monitor their transfer, configuration, expiration…

If a problem occurs with the transfer, an email is sent to you containing the reason for the failure as well as the procedure to resume the transfer.

Transfer your services such as sites or email addresses as well? Learn about this other guide. Also discover the migration service from Infomaniak.