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Download a complete website
This guide helps you download all the data related to your website hosted by Infomaniak.
Preamble
- Automatic backups are performed daily on Infomaniak installations.
- However, you can download a clean and personal version of your website to secure it on your local installation, USB key,
.ziparchive on kDrive, etc. - To download a site created with WordPress, refer to this other guide specific to 2 extensions allowing for local backup of information.
- With the exception of Site Creator, the data of a website hosted by Infomaniak are accessible and visible on the server via an FTP connection (which means that to create a backup of the data, you simply need to download the content of the parent folder on the server).
- All that will remain is to add a backup of the database of the site (which contains information that is not listed in the files accessible via FTP).
Site Location
When you arrive in the folder tree on the server, it will not always be easy to know where to go to download the information related to the site you are interested in.
Start by noting the exact location of the site you want to download, by going to manager.infomaniak.com on the site's dashboard within your Web Hosting:
The highlighted indication above is the location of the example site. Check yours!
Connecting to the server
To access the server, you need to use an FTP software/client or the quick Web FTP access which is suitable in most cases:
Site Download
When you arrive on the Web FTP, you need to go to the location noted in the first chapter above, and click on the download icon to the right of the folder corresponding to your site:
The download starts and you obtain a .zip archive with all the files making up your website (except for files beginning with a "." like .htaccess).
Downloading the database
In most cases, your site uses a database to function. You should therefore download it as well.
To do this:
- Click on Databases in the left sidebar.
- Click on the action menu â‹® located to the right of your database name (if you are not sure which one to take, repeat the operation for each of them).
- Click on Download:
You will need to confirm the download (or export) of the most recent correct file in the next step to obtain a .sql.gz file that corresponds to all the tables in your database, which you should keep safely. The download link is sent by email.