This guide details the management of incoming and outgoing connections between your different hosting environments, specifically for remote access to databases.

Connecting to databases between hosting environments

1. From a Web Hosting (Shared) Account

If you have a Web Hosting account (except for the old "v1 - 60 GB" offer), you can establish a connection to databases located on:

• another Web Hosting (shared),
• a Cloud Server hosting.

This flexibility allows you to share a database between multiple sites, establish remote connections, or configure cross-access between your services.

2. From a Cloud Server

With a Cloud Server, it is possible to connect to databases hosted on another Cloud Serveron your infrastructure:

• Make sure that port 3306 (TCP protocol) is open for incoming connections in your firewall.
• If you restrict access to certain addresses, check the rules for the IPv4 and IPv6 protocols.

Important note: Outbound connections from a Cloud Server to the databases of a shared hosting service are not allowed.

3. From an external provider

If you wish to access your MySQL databases from a server or tool located outside of the Infomaniak infrastructure (third-party provider, local application, etc.), please refer to this other guide.