This guide details the data storage limits for SwissTransfer.

Retention period

SwissTransfer accepts files up to 50 GB, which is particularly useful for large files that cannot be sent as email attachments or by other traditional means. However:

• Files are automatically deleted after 15 days.
• An extension of up to 30 days is possible:
  • This is offered via email to the sender on the 12th day and remains available for 3 days.
  • It is not necessary to contact Infomaniak Support: once expired, a link can unfortunately no longer be reactivated or extended.

Downloading data

Files transferred via SwissTransfer can be downloaded by the user…

• …either one by one…
• … either by using the "Download All" button, which will create a .zip archive to download:
  • If the archive exceeds 10 GB, you will need to download the data files one by one.
  • Therefore, if you need to send several large files, it is best to group them together beforehand into a zip/rar/etc. archive (see below).

Compress files before sending…

With SwissTransfer, you can transfer multiple files by selecting them on your device, even if the data to be sent includes folders.

• To facilitate sending, it is not mandatory, but it is easy to compress your files into a format such as ZIP.
• These operations will create a new compressed .zip folder that can be sent more quickly with SwissTransfer because the total size will generally be reduced.

… on macOS and Linux

1. From your computer, select the folder(s) you want to send.
2. Right-click on the folder(s) you want to archive.
3. Choose the “Compress” option:
   
   

… on Windows

1. From your computer, select the folder(s) you want to send.
2. Right-click on the folder(s) you want to archive.
3. Choose the "Send to" option.
4. Click on the "Compressed folder" option.

Send the compressed files

All you have to do is drag your compressed file(s) to SwissTransfer: