Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Discover the different Infomaniak Mail plans

Update 08/27/2026

This guide helps you choose the Infomaniak email service that best suits your needs, whether you are looking for a simple free address or a professional solution.

 

1. I would like a free email address

Example: jean.dupont@ik.me or plomberie-du-lac@etik.com

  • Choose the My kSuite plan.
  • It allows you to create 1 email address for free by choosing from three extensions: @ik.me, @etik.com, or @ikmail.com.
  • Click here to register (refer to this other guide for help creating your account).

 

2. I would like a professional (custom) email address

To obtain an address ending with your company name or your last name (e.g., @plomberie-du-lac.ch), you must own what is called a domain name.

If you only need ONE address

  • Example: contact@plomberie-du-lac.ch
  • Choose the Starter plan.
  • It includes 1 free email address when you purchase your domain name.

If you need MULTIPLE addresses

 

Good to know: depending on the offer you choose above, certain technical limits may vary (number of daily email sends, email redirects, aliases, or recipients per message).


Has this FAQ been helpful?