Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Discover the different Infomaniak Mail plans
Update 08/27/2026
This guide helps you choose the Infomaniak email service that best suits your needs, whether you are looking for a simple free address or a professional solution.
1. I would like a free email address
Example: jean.dupont@ik.me or plomberie-du-lac@etik.com
- Choose the My kSuite plan.
- It allows you to create 1 email address for free by choosing from three extensions:
@ik.me,@etik.com, or@ikmail.com. - Click here to register (refer to this other guide for help creating your account).
2. I would like a professional (custom) email address
To obtain an address ending with your company name or your last name (e.g., @plomberie-du-lac.ch), you must own what is called a domain name.
If you only need ONE address
- Example:
contact@plomberie-du-lac.ch - Choose the Starter plan.
- It includes 1 free email address when you purchase your domain name.
If you need MULTIPLE addresses
- Examples:
contact@plomberie-du-lac.ch,jean@plomberie-du-lac.ch, etc. - For 2 addresses: choose kSuite Standard.
- For 5 addresses or more: choose a Mail Service (standalone or included in a kSuite Business/Enterprise).
- Once you have chosen an offer, you can create your various email addresses on your domain name and even link a second domain name if necessary (or via this guide for an independent Mail Service).
Good to know: depending on the offer you choose above, certain technical limits may vary (number of daily email sends, email redirects, aliases, or recipients per message).
Link to this FAQ: https://faq.infomaniak.com/2920
Has this FAQ been helpful?