1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Pay / Renew products (β¬): new Infomaniak IBAN
This guide is for you if you wish to make a SEPA credit transfer in euros to settle a payment to Infomaniak.
Bank details for any β¬ transfer
Here are the Infomaniak IBAN bank details to use for your SEPA credit transfers in euros to Infomaniak:
Account holder: Infomaniak Network SA
IBAN: BE71 9057 8706 4269
BIC: TRWIBEB1XXX
Bank: Wise
Transfers sent to any other Infomaniak IBAN will not be processed and will be automatically returned to the issuing bank.
For your payment and accounting tools (online banking, standing orders, ERP, etc.) use only the information above to avoid any payment delays or rejections.
Is there anything simpler than a bank transfer?
Yes. To ensure optimal continuity of your services, it is recommended to register an immediate debit payment method, such as a bank card. This payment method allows, among other things:
- the automatic renewal of your services
- the reduction of risks associated with manual transfers
Change currency
The EUR / CHF currency corresponds to the country registered for your Organization. Refer to this other guide to modify the establishment information and obtain billing in another currency.
Verify that an invoice is legitimate and comes from Infomaniak
To be 100% sure that a payment reminder is legitimate and to know which service it corresponds to:
- Click here to log in to the Infomaniak Manager.
- Check at the top left that you are in the correct Organization where your products are located.
- Go to Billing > To pay.
- By choosing payment by IBAN, the correct bank details are automatically displayed.
The teams remain at your disposal. Contact Infomaniak support in case of doubt or question.