This guide explains how to manage the email address used to send your invitations with the Infomaniak Guest Manager tool.

Preamble

• Any of your email addresses can be specified for sending Guest Manager invitations.
• There will be no issue with an email address already configured to be used with Infomaniak.
• For an email address from a generic domain such as outlook.fr or gmail.com, the email address no-reply@infomaniak.com will be automatically used as a replacement sending address, the same applies to all domain addresses for which you cannot modify the SPF (read below).
• However, any responses will be sent to the email address you have provided.
• For an email address on a custom domain not yet configured to work with Infomaniak and for which you have access to the DNS zone, refer to the guide below to add the appropriate SPF.

Specify the sending email address

The email address from which your invitations will be sent must be entered in the first step of configuring your invitations (after creating your subscriber lists):

Depending on the specified email address, a popup appears when you click on Next warning you that the SPF must be correctly configured for the sends to be made from the address in question. Otherwise, the invitations will be sent from a no-reply@infomaniak.com address.

You can still review and modify the address in the last step by clicking on the pencil icon ✎:

Add the Infomaniak SPF in the DNS zone

If you want to use a custom email address to send invitations, it is necessary to check and, if necessary, modify the SPF record of your domain to authorize Infomaniak to send emails on your behalf.

Refer to this guide, particularly the chapter “Add multiple SPF” to avoid replacing your SPF but simply adding Infomaniak's: v=spf1 include:spf.infomaniak.ch -all