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Manage error pages with Site Creator

Update 09/01/2026

This guide explains how to redirect visitors arriving on non-existent pages (e.g., old pages from a previous website) when your website is currently managed with Infomaniak's Site Creator.

 

Prerequisites

  • Know the web address (URL) of the page that is no longer available.
  • Access Site Creator:
    • Click here to access the management of your product on the Infomaniak Manager (need help?).
    • Click directly on the name assigned to the Site Creator in question.
    • Click on the Edit my site button to launch the editor:

 

Redirect visitors to the new Site Creator page

In the left-hand menu of Site Creator:

  1. Click on Settings.
  2. Click on General settings:
  3. Click on SEO & Meta Tags.
  4. Click on Add a redirection:
  5. Enter the address of the old page (without your site name) under Redirection.
  6. Enter the address of the new page (or / to redirect the visitor to the root of your site, i.e., the homepage).
  7. Back up using the blue button at the bottom of the page:

For example:

  • Your previous website contained a contact page at the address domainxyz.com/company/contact.html.
  • Now your contact page is located at domainxyz.com/about.
  • You must therefore enter company/contact.html in the field on the left…
  • … and about in the field on the right so that visitors who still arrive at the old address (due to outdated search engine indexing or clicking on a bookmark, for example) are automatically redirected to the new page.

 

An alternative method is to add a new Site Creator page with the name of your old page, then specify a redirect to the URL of your choice, and make it invisible using the toggle switch located below the redirect field:


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