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Ticketing: manage and validate the mobile booth cart
This guide explains how to manage and modify the contents of the cart for your direct ticket sales on the mobile kiosk (within the framework of the ticketing system Infomaniak).
Preamble
- For an overview of the mobile ticket office, refer to this other guide.
3. Manage and modify the cart content
The cart content is located on the left side of the screen in the Cart tab, and you can modify it at any time by performing the following actions:
- Add additional items: You can add tickets, subscriptions, or gift vouchers at any time by selecting the desired tab.
- Modify the quantity of items: For tickets and gift vouchers, you can modify the quantity of items in the cart by using the numbers that indicate the quantities:
- Modify the content of a pass with selectable tickets: If the pass content requires ticket selection, you can view the tickets already on the pass and add tickets by clicking on the relevant menus
- Delete items from the cart: By clicking on the Trash icon next to the cart items, you can delete these items. Warning: If you have taken an existing reservation from the orders, this operation will modify the order.
- Empty the cart : You can also empty the cart by clicking on the blue trash can at the bottom of the page
For reservations: If you wish to remove an item from a reservation, please use the Trash icon. If you wish to remove items while keeping the original order, prefer the reservation splitting method.
Using a promotional code
If the customer has a promotional code, or if you want to apply a promotional code to them, you can click on the % icon on the right side of your screen:
Validate the cart
Once the cart is filled with all the desired items, you can choose the payment method that the visitor wants to use to validate the cart and place the order.
To do this, you have, on the right side of the screen, the payment methods available to you at the ticket office. To modify the available payment methods, please refer to the guide on this subject:
In the case where the cash payment method is chosen, it is possible to enter the amount given by the customer and the change to be given will be indicated on the order validation pop-up:
Next steps
- Print tickets and manage orders from the mobile kiosk
- Send the cash report (Coming Soon)
- The mobile ticket office settings (Coming Soon)