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Migrate a WordPress site (using Duplicator)

Update 07/03/2026

This guide explains how to transfer a website on which WordPress is installed, using one of its extensions, Duplicator.

 

Prerequisites

 

Complete WordPress Site Backup

To back up all the files and the database of a WordPress site:

  1. Install and activate the Duplicator plugin from the WordPress administration interface.
  2. Open the plugin dashboard from the main WordPress menu.
  3. Follow the wizard to create a new backup package.
  4. Download the installer (installer.php file, typically) and the archive (.zip file, typically) to your computer at the end of the process.

If necessary, consult this installation guide in video format.

 

Preparing for Site Restoration

On your web hosting:

  1. Create an FTP account.
  2. Create a MySQL database.
  3. Upload the installer and archive created in step 1 to your hosting via FTP.

Note the following information:

  • the FTP host server
  • the FTP account name
  • the FTP account password
  • the database host server
  • the database name
  • the database user password

 

Restoring a WordPress Site

To restore the WordPress site to your desired domain name:

  1. Go to the installer URL (e.g., www.domain.xyz/installer.php).
  2. Check the Connect and Remove All Data box and enter the requested database information.
  3. In step 2 (Update) of the restoration process, you can specify the new domain name for the WordPress site under New settings.
  4. At the end of the restoration, test the site and delete the archive and the Duplicator plugin installer.

 

The WordPress site, once "restored" in this way, will not be visible in the WordPress & Apps section of Infomaniak because it was not installed from scratch, as would be the case with a new installation.


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