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Migrate a WordPress site (using Duplicator)
Update 07/03/2026
This guide explains how to transfer a website on which WordPress is installed, using one of its extensions, Duplicator.
Prerequisites
- Order a Web Hosting / Cloud Server if you don't already have one.
- Create a website on your new hosting without installing Infomaniak WordPress.
Complete WordPress Site Backup
To back up all the files and the database of a WordPress site:
- Install and activate the Duplicator plugin from the WordPress administration interface.
- Open the plugin dashboard from the main WordPress menu.
- Follow the wizard to create a new backup package.
- Download the installer (
installer.phpfile, typically) and the archive (.zipfile, typically) to your computer at the end of the process.
If necessary, consult this installation guide in video format.
Preparing for Site Restoration
On your web hosting:
- Create an FTP account.
- Create a MySQL database.
- Upload the installer and archive created in step 1 to your hosting via FTP.
Note the following information:
- the FTP host server
- the FTP account name
- the FTP account password
- the database host server
- the database name
- the database user password
Restoring a WordPress Site
To restore the WordPress site to your desired domain name:
- Go to the installer URL (e.g.,
www.domain.xyz/installer.php). - Check the Connect and Remove All Data box and enter the requested database information.
- In step 2 (Update) of the restoration process, you can specify the new domain name for the WordPress site under New settings.
- At the end of the restoration, test the site and delete the archive and the Duplicator plugin installer.
The WordPress site, once "restored" in this way, will not be visible in the WordPress & Apps section of Infomaniak because it was not installed from scratch, as would be the case with a new installation.
Link to this FAQ: https://faq.infomaniak.com/2854
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