This guide explains how to obtain the EPP code for your domain name at Swisscom so that you can transfer it to Infomaniak.

Introduction

• The terms "EPP", "AuthCode", "AuthInfo", "transfer code", and "authorization code" all refer to alphanumeric sequences specific to the domain, the main purpose of which is to verify the owner's authorization before a transfer between Registrars.
• Refer to the main guide for the rest of the transfer procedure.
• ⚠️ This involves transferring a domain name that you own from a different provider than Infomaniak, so that the future management of this domain is handled by Infomaniak; therefore, this is not an internal transfer from one account holder to another, and the code you need to obtain is not a code for an internal transfer to your current provider.

Transfer the domain name to Infomaniak

To obtain the authorization code from your current provider:

1. Click here to log in to the management interface for your Control Panel HCP Swisscom products.
2. Click on the blue Manage account button:
   
3. Click on Domain Manager (in the Domains and Websites section):
   
4. Click on Edit next to the domain in question:
   
5. Click on Transfer (in the Edit section).
6. Check the contact email address.
7. Click Generate to send the code by email (to the address in step 6 above):
   
8. Once you have obtained the authorization code, please consult the main Infomaniak guide regarding the rest of the domain name transfer procedure.