Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Ticketing: set up VAT for events and tickets

This guide explains how to configure the VAT rate (within the framework of the ticketing system Infomaniak).

 

Introduction

  • If your Organization is subject to VAT, you will need to provide this information.
  • In case of doubt, please contact your legal or financial representative, or inquire with the town hall of your municipality.

 

Setting the global VAT rate for ticketing

To do this:

  1. Click here to access your product management on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the ticketing related to the event.
  3. Click on Settings in the left sidebar.
  4. Click on Ticketing Settings in the left sidebar.
  5. Check the box indicating that you are subject to VAT.
  6. Select the VAT rate from the dropdown menu.
  7. Specify your VAT number in the appropriate field:
  8. Save your changes at the bottom of the page.

 

Set specific VAT rates for a price

In the case where certain ticket prices have a different VAT rate than the global VAT, set it at the level of the rate in question:

  1. Click here to access your product management on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the ticketing related to the event.
  3. Click on Programming in the left sidebar.
  4. Click on Events in the left sidebar.
  5. Click on the name of the event in question:
  6. Click on the pricing tab.
  7. Create or edit a price:
  8. Click on the Advanced settings.
  9. Check the box Modify VAT.
  10. Enter the VAT rate for this price, using the drop-down menu.
  11. Click the Confirm button to save:

Has this FAQ been helpful?