This guide explains how to associate products with tickets for your events on Infomaniak Ticketing.

For create products intended for sale on the ticketing platform, please refer to this other guide.

Selling products related to tickets

There are two ways to link products and tickets:

1. Purchasing the product requires purchasing a ticket.
2. Purchasing the ticket requires purchasing the associated product.

1. Purchasing the product requires purchasing a ticket

This type of link is configured during the first step of product creation by activating the following option:
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During the purchase process, adding the product to the cart requires that a related ticket or tickets are already present in the cart (5 tickets in the example below).

If the customer has already purchased tickets, they can log in with their email address and choose the ticket(s) to associate with the product:

The customer can then retrieve their product using the QR code on their ticket.

2. Purchasing the ticket requires purchasing the product.

This type of link is configured in the last step of the product creation process (and requires that you have not selected the option presented above):

1. Click on Add sales rules:
   
2. Select the pricing plans that will be associated with the sale of this product:
   
3. Don't forget to finish creating your product.

During the ticket purchase process, these rates will offer associated products, clearly indicating the additional cost at each stage of the order: