This guide explains how to enable or disable the Infomaniak ad filter, which automatically sorts emails detected as newsletters or activity notifications into specific folders.

Introduction

• The filter is, in principle, automatically enabled (but this can be configured) when creating an email address within an Infomaniak Mail Service or when subscribing to a my kSuite / my kSuite+ offer.
• It allows you to focus on relevant and important emails, which improves your productivity by reducing distractions from advertisements and spam.
• It helps maintain a cleaner and better-organized inbox by separating advertising emails, which facilitates the management of important emails.

Enable the option from the Infomaniak Web Mail app

Prerequisites

• You must have permission to manage filters: it is possible that the Mail Service manager has removed this right from their admin account.

To access the settings for your Infomaniak email:

1. Click here to access the Infomaniak Mail web app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the email address in question from the dropdown menu in the left-hand menu.
4. Click on ‍ Filters and rules:
   
5. Activate the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future received messages will go to the inbox.

Activate the option from a Mail Service

To access your Infomaniak email settings:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the email address in question in the table that appears.
4. Click on Filters and rules in the left-hand menu.
5. Activate the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future received messages will go to the inbox.

Note that you can activate it in bulk on multiple addresses at the same time.

Customize the ad filter

Email location

In the same location (point 5 in the images above), by clicking on Edit, you can choose the default location for the 2 folders where messages will be automatically placed (similar to special IMAP folders).