This guide explains how to enable or disable the Infomaniak ad filter, which automatically sorts emails detected as newsletters or activity notifications into specific folders.

Introduction

• The filter is, in principle, automatically activated (but this can be configured) when creating a mail address within an Infomaniak Mail Service or when subscribing to a my kSuite / my kSuite+ offer.
• This allows you to focus on relevant and important emails, which improves your productivity by reducing distractions from advertisements and spam.
• It helps maintain a cleaner and better-organized inbox by separating promotional emails, which simplifies the management of important emails.

Enable the option from the Infomaniak Web Mail app

Prerequisites

• You must have permission to manage filters: it is possible that the Mail Service administrator has removed this permission from their admin account.

To access your Infomaniak email settings:

1. Click here to access the Infomaniak Web Mail app (online service ksuite.infomaniak.com/mail).
2. Click on the Settings icon ‍ in the top right corner.
3. Check or select the relevant email address from the dropdown menu in the left-hand sidebar.
4. Click on ‍ Filters and rules:
   
5. Enable the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future messages will go to the inbox.

Enable the option from a Mail Service

To access your Infomaniak email settings:

1. Click here to access your product management in the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the relevant email address in the table that appears:
   
4. Click on Filters and rules in the left-hand menu.
5. Enable the ad filter option; the effect is immediate:
   
6. To disable the filter, simply click the toggle switch again; in this case, all future messages will go to the inbox.

Please note that you can enable it for multiple addresses at once.

Customize the ad filter

Email Location

In the same location (point 5 in the images above), by clicking on Edit, you can choose the default location for the 2 folders where messages will be automatically placed (similar to special IMAP folders).