This guide explains the procedure to follow for creating events taking place in the city of Lausanne (as part of the Infomaniak ticketing system).

Preamble

• In accordance with the assessment decree of the municipality of Lausanne, a tax is levied on the price of entries, paid places, and other supplements, notably on the occasion of society evenings, balls, fairs, concerts, conferences, musical, literary, artistic, and sporting events, etc.
• Infomaniak's ticketing system is approved by the city of Lausanne, and you can therefore create your ticketing for any event in the city of Lausanne.
• The tax rate is 14%.
• You will need to check with the city of Lausanne if your event is taxable, non-taxable, or exempt…
  • The possibilities for exemption from this tax are exhaustively indicated in the assessment decree.
  • If your event is subject to tax, note that the procedure will take several days and the waiting time may be extended depending on the number of pending requests.
  • Please therefore take this waiting time into consideration for the launch of your ticketing!

Creating your event in Lausanne

The creation will generally be done in the same way as for any other event, but any information appearing on the ticket will no longer be modifiable once the validation request is sent:

• The name of the event
• The date and time of the event (as well as the opening hours)
• The location of the event
• The prices
• The ticket templates

Make sure these parameters are well defined before the validation request.

Validation request and waiting for the decision

When you set the location as being in the city of Lausanne…

…and once the configuration of your event is complete (you get the proposals below), you can submit the authorization request to the city of Lausanne.

Event statuses

Taxable events clearly indicate the status that will be updated as soon as your event is validated:

Sale of passes and subscriptions in Lausanne

It is possible to sell subscriptions or passes for events taking place in the municipality of Lausanne, subject to certain conditions:

1. Non-negotiable: all events in the ticketing system must take place in the municipality of Lausanne and be subject to the entertainment tax.
2. You need to create the pass, but leave it empty (do not add any events to the pass).
3. Contact Infomaniak support (by email only) with the list of events to be added to each pass. The operation will be completed within 7 days.
4. No additional authorization from the city of Lausanne is required for this operation.