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Ticketing: manage events in Lausanne (Switzerland)

Update 09/01/2026

This guide explains the procedure for creating events taking place in the city of Lausanne (as part of the Infomaniak ticketing system).

 

Introduction

  • In accordance with the tax ordinance of the city of Lausanne, a tax is levied on the price of tickets, paid seats, and other surcharges, in particular for company events, balls, fairs, concerts, conferences, musical, literary, artistic, and sporting events, etc.
  • Infomaniak's ticketing system is approved by the city of Lausanne, so you can create your ticketing system for any event in the city of Lausanne.
  • The tax rate is 14%.
  • You will need to check with the city of Lausanne to see if your event is taxable, non-taxable, or exempt...
    • The possibilities for exemption from this tax are exhaustively detailed in the tax assessment.
    • If your event is subject to tax, please note that the process will take several days, and the waiting time may be longer depending on the number of pending applications.
    • Pleasetake this waiting time into account when launching your ticketing!

 

Creating your event in Lausanne

The creation process will generally be the same as for any other event, but any information appearing on the ticket can no longer be modified once the validation request has been sent:

  • The name of the event
  • The date and time of the event (as well as the opening hours)
  • The event location
  • The prices
  • Ticket templates

Therefore, ensure that these settings are properly defined before submitting the validation request.

 

Request for validation and awaiting the decision

When you set the location to the city of Lausanne…

… and once you have finished configuring your event (you will receive the suggestions below), you can submit the authorization request to the city of Lausanne.

 

Event Status

The events subject clearly indicates the status that will be updated as soon as your event is validated:

 

Ticket and subscription sales in Lausanne

It is possible to sell subscriptions or passes for events taking place in the municipality of Lausanne, subject to certain conditions:

  1. Non-negotiable: all events for which tickets are sold must take place in the municipality of Lausanne and be subject to entertainment tax.
  2. Create the pass, but leave it empty (do not add any events to the pass).
  3. Contact Infomaniak support (via messaging only) with the list of events to be added to each pass. The operation will be performed within 7 days.
  4. No additional authorization from the city of Lausanne is required for this operation.

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