This guide details how Infomaniak VOD/AOD usage is calculated.

Calculating Usage

Your monthly usage is calculated based on the aggregation of two essential criteria. At the end of each billing period, two elements are automatically taken into account:

• disk space: this includes the amount of data stored in your space, including data in the trash
• bandwidth: this represents your bandwidth usage during your monthly period (renewed on your due date)

The sum of these two values constitutes the total amount of your usage for the specified period.

In addition, a remaining time indicator is provided to inform you of the number of days remaining until the next due date.

If the allowed quota is exceeded

Several options are available to you:

• Empty the trash: First, it is recommended to check if your trash is full; if you are sure that these files are no longer used, emptying it can free up valuable space.
• Pay for the overage: If you believe the overage is temporary, you will need to pay the additional charges per gigabyte consumed. For more information, please refer to the pricing page, which details the various overage costs depending on the plan.
• Upgrade your plan: If you have an increasing number of media files or if they are frequently accessed, you can upgrade to a higher plan.