Premium Support: technical document

This guide concerns the PDF technical document made available to you when you subscribe to Premium Support.

Significance of document

We recommend that you carefully keep the PDF document made available on your Manager on your installations .

This procedure allows you to contact us in any case, even if our site or your Internet connection were to be temporarily unavailable.

To download the PDF document containing your useful information:

1. open the Manager ( manager.infomaniak.com )
2. in the left side menu click on Support
3. download document