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Ticketing: order rental equipment for on-site sales and access control
This guide explains how to order rental equipment for on-site sales and access control (as part of the Infomaniak ticketing system).
Ordering Equipment
To do this:
- Click here to access the management of your product in the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing system for the event.
- Click on Equipment in the left-hand menu:

Overview of Current Orders and Order History
If you have already placed orders, you can view the order status on the main page. You will see the status of the current order, with details of its contents and, in the case of postal shipments, the tracking number to follow its progress:
Placing a New Equipment Order
To order rental equipment, simply click on the New Request button and follow the wizard.
Choose the quantity of equipment needed. Additional information is available in the form of tooltips:
Once the rental period has been entered, the estimated rental costs will be displayed just below.
Please specify the total rental period you require, taking into account the installation and testing time needed.

If the wizard does not offer the dates you want, contact Infomaniak support.
Choose carefully whether the equipment should be shipped to you or if you will pick it up on-site:

If the equipment is available on the dates you specified, you will receive a confirmation email and tracking information for your order.
Learn more
Link to this FAQ: https://faq.infomaniak.com/2778
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