This guide explains how to transfer to Infomaniak email addresses currently hosted by GMX.

GMX prerequisites

• Enable the POP/IMAP/SMTP features, which are disabled by default (need help?).

Infomaniak prerequisites

• Have a Mail Service on your Manager Infomaniak.
• Have a quota of available addresses or order more if necessary:
  1. Click here to access the management of your product on the Manager Infomaniak (need help?).
  2. Click directly on the name assigned to the product concerned.
  3. Click at the top on the cart icon:
     

Transfer emails from GMX to Infomaniak

a. Recreate the email address(es) on Infomaniak

Access the Infomaniak Mail Service and create the email addresses:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click the blue button Create an email address in the top right corner.
4. Enter the address (what comes before the at sign @) (e.g contact or michelle).
5. Click the blue Continue button.
6. Select I will access the email address alone.
7. Click the blue Continue button.
8. Enter a password.
9. Click the blue Continue button.
10. Click the blue Finish button.
11. Start again at point 3 above to recreate all the email addresses identically.

b. Import the mail content from GMX to Infomaniak

Access the Infomaniak Mail Service and import your emails:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the chevron ‍ in the right part of the blue Create an email address button.
4. Click on Import emails (direct link).
5. Click on Import my emails into a single email address.
6. Enter the existing email address at GMX (username@gmx.ch for example).
7. Enter the password for your GMX email address.
8. Enter the IMAP server name imap.gmx.ch (or .net, .com etc. depending on your email address in point 6 above).
9. Leave the default port (993).
10. Click on the blue button Import emails.
11. The import starts and runs in the background. An email is sent once the import is complete.
12. Start again at point 3 above to import the rest of the email addresses.

Adjust the application settings

As soon as you have ensured that the domain name associated with your email works with Infomaniak, modify the settings of the email software/clients you use so that they connect correctly to the Infomaniak servers: follow the configuration assistant.

Learn more

• Ensure that the email is properly secured
• Copy the content of other Mail providers