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Ticketing: Customize the look and feel of your events
Update 07/14/2026
This guide explains how to add and configure the images for your events within the Infomaniak ticketing system.
Introduction
- The presentation images for your event can be defined in vertical and horizontal formats.
- A vertical image is mandatory, as it will be used on…
- … the administration tool for your ticketing system,
- … the ticket counter,
- … and your online store, in case there is no horizontal image.
- The horizontal image, on the other hand, will be used on…
- … your online store when there are multiple events,
- … the infomaniak.events portal.
- It is possible to add custom images or use a default image, as well as an image gallery associated with your event; it can accommodate up to 4 images and will be located on the event page of your online ticketing system below the description:

Adding Images When Creating the Event
When creating a new event, you can choose a vertical image, a horizontal image, and an image gallery by selecting the appropriate tab.
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name of the ticketing system in question.
- Click on Programming in the left-hand menu.
- Click on Events in the left-hand menu.
- Click on the Add an event button.
You can choose a photo from your media library or a royalty-free image from the list provided:
- Portrait:
1000 x 1414px, vertical image - Landscape:
1200 x 630px, horizontal image
Modify the images of an existing event
To modify the images of an existing event
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name of the event concerned.
- Click on Schedule in the left-hand menu.
- Click on Events in the left-hand menu.
- Click on the event concerned.
- Click on the Edit button:

- Click on the setting to modify under Visuals:

Link to this FAQ: https://faq.infomaniak.com/2703
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