This guide explains how to collect and retrieve customer information when they order tickets through the Infomaniak ticketing system.

Set up a contact form

To gather information from customers:

1. Click here to access your product management interface on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing system for the event.
3. Click on Settings in the left-hand menu.
4. Click on Customer Registration in the left-hand menu.
5. Enable the information to be requested from customers and choose the visibility:
   
   • Visible and required
   • Visible, but optional
   • Invisible (do not ask)

Add additional fields

It is possible to add additional information to this form:

1. Click on the Add field button.
2. Give the field a name and choose the field type.
3. Depending on the field type, complete the fields using the options in the drop-down menus or check boxes.
4. Click the button to Confirm: