Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Ticketing: sell at a free price
This guide explains how to sell tickets with a pay-what-you-want price (within the Infomaniak ticketing system).
Preamble
- This pricing allows visitors to indicate the amount they wish to pay for their ticket.
- The pay-what-you-want price is not available in the case where the event takes place in Lausanne and is subject to the entertainment tax.
- The minimum price must be more than CHF/EUR 2.- due to the banking fees associated with online transactions.
Manage the pay-what-you-want prices for your event
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing concerned by the event.
- Click on Programming in the left sidebar menu.
- Click on Events in the left sidebar menu.
- Click directly on the name of the event.
- Then click on the chevron β to the right of the Modify button.
- Click on Add / modify a price:
- Choose to Add a price.
- Choose the Pay-what-you-want price.
- Specify the name and minimum prices in the desired currencies.
- Activate any advanced settings.
- Click on Next to proceed to the selection of dates and zones:
The display of the pricing varies depending on the type of event: for a multi-date event, it is managed via an action menu on the "Modify" button, while for a single-date event, it appears directly in the "Prices" tab at the top of the page.
Link to this FAQ: