Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Ticketing: manage promotional offers

Update 08/06/2026

This guide explains how to set up a promotional offer (as part of the Infomaniak ticketing system).

 

Introduction

  • These offers allow you to set up manual or automatic discounts.
  • A manual discount involves promotional codes that you can share with your customers.
  • The automatic discount is a rule to be implemented so that the promotional offer applies when a certain number of tickets has been purchased by a customer.

Promotional codes and offers are only valid for the purchase of tickets and/or subscriptions/passes. They are not compatible with the purchase of gift vouchers and products. If the buyer's cart contains one of these two types of items,they will not be able to apply a promotional code to their order.

 

Available promotions


Has this FAQ been helpful?