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Ticketing: Create a new Infomaniak ticketing system

Update 06/30/2026

This guide explains how to create a new ticketing system, or new period, within the Infomaniak ticketing system.

 

Introduction

  • You can create multiple events within the same ticketing system:
    • This “period” generally corresponds to an edition, season, or a highlight of your program (2025-2026 season, summer 2026 festival, etc.).
    • It is simply a framework for grouping; it does not technically isolate events as a new ticketing system would.
  • Creating a new ticketing system allows you to structure and organize your ticket sales independently:
    • You organize recurring seasons of events (cultural seasons, sports seasons).
    • You manage several distinct clients (e.g., ticketing partners).
    • You want to separate your sales, settings, or statistics from one series of events to another.
    • You need separate management spaces, with different teams or access rights.
  • This action should not be confused with creating a new Infomaniak Organization.
  • Also, please review this other guide before publishing.

 

Add the Online Ticketing Tool

To start a new Infomaniak ticketing system:

  1. Click here to access the management of your products on the Infomaniak Manager.
  2. Click on Ticketing under the Events & Marketing section.
  3. Click on the blue Add button:
  4. Enter the name of the ticketing system, the currencies to use, and the languages to use on the ticketing system.
  5. Enter the user's contact information.
  6. Choose the default appearance of the ticketing system:
 

This information can be modified at any time in the ticketing system settings.


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