This guide explains how to replace the ribbon in the IDP SMART 51 badge printer as part of the Infomaniak ticketing system.

Introduction

• Ribbons are used to print on PVC cards, similar to how ink cartridges are used in a standard printer.
• Black and white ribbons allow you to make approximately 1200 prints, and color ribbons allow you to make approximately 250 prints.
• If the quality of your prints starts to deteriorate or the system indicates that the ribbon is worn, you need to replace it.
• Please follow each of these steps carefully: incorrect handling can lead to temporary or even permanent malfunction of the printer.

Ribbon Replacement Procedure

To do this:

1. Open the printer: press the button on the top cover to unlock and open the cover.
2. Remove the cartridge: take the entire frame/ribbon cartridge out of the printer.
3. Remove the used ribbon: unclip the two spools of the empty ribbon to separate them from the frame.
4. Install the new ribbon in the cartridge:
   • The thicker part of the spool should be positioned in the slot identified as "Supply".
   • First, insert the side without gears into its slot, then press down on the side with the gears to properly snap it into the slots provided for this purpose:
     
   • Make sure that the ribbon passes over the frame during this step, so that it is oriented downwards once the cartridge is turned over.
5. Replace the cleaning roller:
   • Install the new adhesive/cleaning roller provided with the ribbon in the cartridge.
   • Remove the white protective film by firmly pulling on the tab provided for this purpose:
     
6. Reinsert the cartridge into the printer: slide the opening system towards the front of the printer and put the cartridge back in place, respecting the orientation indicated on the inner label.
7. Close the printer: fold the cover down by pressing it until it clicks shut.

Learn more

• Getting Started Guide: Ticketing
• Setting up and using the printer for passes
• Setting up and using the sales package