This guide explains how to print passes from the Infomaniak tablet kiosk (as part of the Infomaniak ticketing system).

Introduction

• The hardware is already configured to connect automatically to the network and the tablet.
• The tablet will then be automatically detected when a pass is ready to be printed.
• It is recommended to use computer printing if possible.

Connect the printer to the network

To do this:

1. Turn on the printer.
2. Connect the printer to your internet network using the RJ45 Ethernet cable.
3. Connect the Wi-Fi hotspot to the network.

Printing passes from the tablet

To do this:

1. Log in to the ticketing account from the tablet using the Infomaniak account username and password.
2. The tablet will automatically connect to the ticket office interface.
3. Create a new order on the tablet or search for an existing order.
4. Tap the printer icon:
   

If the printer does not appear in the list on the right

• Try refreshing the list by clicking on the rotating arrows.
• Make sure the printer is properly connected to your network with the RJ45 cable.
• Make sure the Infomaniak Wi-Fi hotspot is properly connected and turned on.
• Make sure the printer and tablet are connected to the Infomaniak network.
• To ensure the printer is properly connected to the network, click the button on the left side of the printer's screen and check if it has been assigned an IP address.
• Otherwise, restart the printer.

Learn more

• Getting Started Guide: Ticketing
• Configuring the badge printer
• Printing badges from a computer