This guide explains how to set up and use your sales pack with the Zebra printer for tickets in show and cinema format (within the framework of the Infomaniak ticketing system).

Installation and setup of your sales pack

Connecting the machines

1. Connect the power supply of the Samsung TabS tablet.
2. Connect the power supply of the Zebra printer.
3. Connect the Wifi or 4G hub and ensure connection with the other machines.

Video Guide

Setting up the printer

1. Open the printer using the opening buttons located on the sides:
   
   
    
2. Insert the tickets into the slot at the back of the printer. For the ticket orientation, please note the logos: the first one exits on the left, and the second one on the right. The ticket should be face up when it exits from right to left.
   
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3. Close and turn on the printer:
   
   
    
4. Press the « Pause » button. Two green lights will be on.

Printing tickets with the printer

Format verification

The printers are already set up for the ordered ticket format. If needed, you can check the configuration by opening the menu in the top left corner and selecting Options. The Cinema ticket format option should only be activated if the tickets will use this format (see below for calibration when changing format)

Ticket printing

To start printing, you need to log in to the ticketing account from the tablet using the Infomaniak account username and password. The tablet will automatically connect to the ticketing interface.

1. Perform a 'test' order or use an order from the 'Order' menu.
   • The printer should appear (ZEBRAXX) on the right side of the tablet.
2. Press the printer icon to start printing:
   
   

Set up the correct ticket on the printer

As of July 2024, Infomaniak provides tickets with new separators in the form of a notch. If you still have old types of tickets, please watch the video below to correctly set up your tickets

Find out more

• Getting Started Guide: Ticketing
• Setting up and using the printer for passes