This guide explains how to link a domain name to the kSuite offer from Infomaniak.

Manage the kSuite domain

To get started:

1. Click here to access the kSuite management interface in the Infomaniak Manager (need help?).
2. If a domain is already linked, you can manage it by clicking on the action menu ⋮ to the right of the kSuite name, then Manage domains:
   
3. If no domain is yet linked, you can add one by clicking on the button:
   
4. Click on the button to add a domain:
   
5. Choose the domain to associate from among those in your Organization (still available, i.e., not yet associated with any service), or enter an external domain name:
   
   • Depending on the status of your domain (also see the information below), you may need to perform some preliminary steps…
     
   • … or even purchase a domain if necessary:
     

If the domain name is located…

… with Infomaniak, same Organization

If your domain name is registered with Infomaniak and is in the same user account or Organization as your email, then there is nothing to do.

Simply add it to your kSuite:

The domain will then be added and visible on the dashboard:

• Refer to this other guide to check and correct any configuration errors.

... with Infomaniak, same Organization and already linked to a Mail Service or kDrive

No problem, you can transform your existing products into a kSuite.

… with Infomaniak, different Organization

If your domain name is registered with Infomaniak but in a different user account or Organisation, then:

• Edit its DNS zone by specifying Infomaniak's MX record (+ SPF & DKIM).
  • Any DNS addition/modification may take up to 48 hours to propagate.

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• Move it within the same Organisation.

In general, a message will notify you of this situation:

… and the technical information, which you should enter where the domain is located, will be provided:

… with Infomaniak, using external DNS

If your domain name uses DNS that is not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the provider in question) by specifying Infomaniak's MX record (+ SPF & DKIM).
  • Any DNS addition/modification may take up to 48 hours to propagate.

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• Change the current DNS settings and select the option to use Infomaniak's DNS servers.
  • Any DNS addition or modification may take up to 48 hours to propagate.
• Refer to this other guide to check and correct any potential configuration errors.

You will be notified (see the images above).

… elsewhere with external DNS

If your domain name is registered with another registrar and uses DNS servers that are not Infomaniak's, then:

• Edit the current DNS zone where it is located (if necessary, consult the help documentation of the provider in question) and specify Infomaniak's MX record (+ SPF & DKIM).
  • Any DNS addition or modification may take up to 48 hours to propagate.

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• Change the current DNS servers (if necessary, consult the help documentation of the provider in question) to Infomaniak's DNS servers (this requires you to have a DNS zone with Infomaniak).
  • Any DNS addition or modification may take up to 48 hours to propagate.
• This DNS zone with Infomaniak will be configured correctly, but refer to this other guide to check and correct any potential configuration errors.

You will be notified (see the images above).

… elsewhere, but you can bring it back

If your domain name is registered with another registrar and you want to move it to the same location as your Infomaniak email, then:

• Transfer the domain name to Infomaniak (it will be configured correctly, but please refer to this other guide to check and correct any potential configuration errors).

Otherwise, consider ordering a new domain name if necessary.