Domain name associated with kSuite

This guide details the specificities of our kSuite offer, particularly in terms of the domain name that must be associated with it.

Domain name existing elsewhere

If the domain name you want to use to create your kSuite belongs to you but is with another provider, it will be essential to transfer it to Infomaniak beforehand by following this guide (click here) .

Domain name linked to a Mail Service 

Domain names already linked to a Mail Service cannot be used with kSuite at this time. We are actively working to offer you the possibility of using an existing Mail Service on your account in order to include it in the kSuite offer. Once this functionality is available, we will communicate this information to you by e-mail. Thank you for your patience.

DNS zone not managed by Infomaniak

If the domain name you wish to use to create your kSuite belongs to you at Infomaniak but its zone is not managed by Infomaniak (DNS or type A, MX records, etc. different from those recommended by Infomaniak) it will be essential to point it to our name servers beforehand by following this guide (click here) .

Changing the domain name associated with kSuite

Once the kSuite is functional with a domain name, it is impossible to change it .