This guide details how billing works for your Public Cloud Infomaniak.

Billing process

What payment methods are accepted?

It is only possible to pay Public Cloud service invoices with a credit card.

When is the credit card debited?

The billing period runs from the first day of the month to the last day of the month. The credit card is generally debited on the first day of the following month (depending on your bank, there may be a few days' delay in the debit). An invoice is issued at the time of the card debit.

Are turned-off instances billed?

Turned-off instances are not billed, except for:

• storage, which continues to use space even if it is unused
• the GPU and the IPv4 address of instances placed on a public network

I started an instance for less than an hour, how will I be billed?

In this type of case, the calculation includes the median use of resources every hour multiplied by the hourly rate.

Example: an instance with an hourly rate of CHF 10 and was in service for 15 minutes in the last hour, it will therefore be billed CHF 10 * 15 / 60 = CHF 2.50

What are Infomaniak ICU?

Openstack bases its billing through tokens, hence the creation of the Infomaniak Cloud Unit or ICU. This token makes it possible to convert the cost of using resources on Openstack into CHF or EUR.

Conversion table ICU to CHF or EUR:

Find out more

• Getting Started Guide: Public Cloud
• Public Cloud: Action on an existing project
• Complete product documentation: https://docs.infomaniak.cloud