Knowledge base
1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!
Create a Group
Update 09/28/2026
This guide explains how to create a Group (❓: help) from the Infomaniak Manager.
Prerequisites
- Be an Administrator or Legal Representative within the Organization (❓: help).
Create a Group and Subgroups
To do this:
- Click here to access the Groups management section in the Infomaniak Manager.
- Click on the Create Group button:

- Define an icon and its color.
- Give the group a name (you can also add a description from the Group settings once it has been created).
- Click on the button to Create the Group:

- If this is not your first group, you can choose to create it within an existing group to establish a hierarchy of up to 10 levels:

- The hierarchy can also be established manually after the group is created, by dragging and dropping:

- or by using the action menu ⋮ located to the right of the item in question to choose the root (or Parent) to move the Group to:

- or by using the action menu ⋮ located to the right of the item in question to choose the root (or Parent) to move the Group to:
- If this is not your first group, you can choose to create it within an existing group to establish a hierarchy of up to 10 levels:
- Click on the Group name to edit it, add a description, etc.:

- Optional: you can define a Group “manager” from the dedicated box on the first tab of the page:

- Optional: you can define a Group “manager” from the dedicated box on the first tab of the page:
Add members from your organization to the group
Once the group has been created, select the members who should be part of it (you can add new users at any time):
- You can do this from the Organization user management section:

- or from the management of a specific user:

However, you can also access it from a specific Group page:
- Click here to access the Groups management section in the Infomaniak Manager.
- Expand any sub-groups by clicking on the chevron .
- Click on the action menu ⋮ located to the right of the item in question.
- Choose to add members:

- Click to search for and display the list of existing users in your Organization.
- Add the different users who will make up the Group.
- Click the button to add them to the group:

Manage Group Members
You can delete an entire group (❓: help) or simply remove a specific member from the Group:
- Click here to access the Groups management section in the Infomaniak Manager.
- Expand any sub-groups by clicking on the down arrow .
- Click on the Group name to edit it:

- Click on the members block:

- Click on the action menu ⋮ located to the right of the user in question.
- Click to remove them:

- Confirm the operation.
To manage the permissions and access granted to all members of a Group, please refer to this other guide.
Link to this FAQ: https://faq.infomaniak.com/2589
Has this FAQ been helpful?