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Manage the Organization's Directory

Update 06/02/2026

This guide details how to manage the Organization Directory, which is a special address book available within the Infomaniak Contacts web app (online service: ksuite.infomaniak.com/contacts).

 

Introduction

  • The Organization Directory is "automatically created" by the various users that make up one of the Organizations to which your user is affiliated.
  • If Groups are created within the Organization, they will be visible in the Organization Directory:
  • This address book is automatically synchronized with all internal users of your Organization.
  • An administrator of the Organization can make certain entries in the directory private, hiding them from users with fewer permissions:
  • It is not possible to export or rename it.
    • You can change its display color:

 

Accessing the Directory

If your login ID corresponds to and belongs to one (or more) Organizations, you can access the different directories of these Organizations:

  1. Click here to access the Infomaniak Contacts web app (online service ksuite.infomaniak.com/contacts).
  2. Click on the chevron to the left of the name of the Organization in question.
  3. Click on {Organization name} Directory
  4. The contacts of the selected Organization are displayed on the right:

 

Modify a contact's details in the directory

You can do many things (copy, export their profile, view email exchanges or calendar events, add to favorites, call, etc.) by clicking on a contact's profile in the Organization Directory address book, but you will not be able to modify the details on behalf of the person concerned:

To modify the main information, the person concerned (the person for whom a change needs to be made) must log in to their profile and modify it (see below):

A. First name & last name

To change the first name and last name displayed in the directory, the user in question (here, faq@exemple-domaine.ch) must log in to their account and modify their contact information. Please refer to this other guide for more information.

B. Email address

To change the email address displayed in the directory, the user in question must log in to their account and modify their contact information. Please refer to this other guide for more information.

C. Phone number

To change the phone number displayed in the directory, the user in question must log in to their account and modify their contact information. Please refer to this other guide for more information.


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