This guide explains how to update the password for a mail address on your device after you have changed it from the Infomaniak Mail Service.

Introduction

• Also, please refer to the official Apple help on this topic.

Apple Mail (macOS)

To access the password settings (refer to the complete guide if needed):

1. Open the Mail application.
2. Click on the Mail menu in the upper left corner.
3. Click on Settings.
4. Click on Accounts.
5. Make sure the relevant account is selected.
6. Click on the Server Settings tab.
7. Enter the IMAP password.
8. Enter the SMTP password, then check the rest of the settings, port number, etc.
9. Click the Save button:
   

iOS (iPhone, iPad, etc.)

Here's how to access the password settings (refer to the complete guide if needed):

1. Open the Settings app on your iPhone and tap Apps:
   
2. In Apps, tap Mail:
   
3. Tap Mail Accounts:
   
4. Tap the account associated with your Infomaniak email address:
   
5. Tap Account Settings:
   
6. Update the password in the Incoming Server section.
7. Tap the SMTP server in the Outgoing Server section to update the password or resolve an issue such as a missing SMTP server:
   
8. Tap the server associated with your Infomaniak email address (or if it is missing, tap Add Server below and configure it according to these instructions):
   
9. Tap ON to enable the SMTP server if necessary.
10. Update the password and check all settings, including password authentication.
11. Click Confirm in the top right corner:
    
12. The SMTP account is now correctly activated: