Knowledge base

1000 FAQs, 500 tutorials and instructional videos. Here, there are only solutions!

Update the password on Thunderbird

Update 04/28/2026

This guide explains how to update the password of an email address on your device after changing it from an Infomaniak Mail Service.

 

Preamble

  • The various services offered by Infomaniak are all compatible with the corresponding standard protocols (IMAP/SMTP for email, for example), therefore if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as section 11.9 of the Infomaniak Terms and Conditions.
  • There may be a general password upstream; refer to Mozilla's official help on this subject.

 

Access the password menu

To do this:

  1. Open the Thunderbird email client.
  2. Click on the menu icon at the top right.
  3. Click on Preferences:
  4. Click on Privacy & Security in the left sidebar menu.
  5. Click on Saved Passwords:
  6. Click on Show Passwords at the bottom right.
  7. Double-click on the password associated with the email address (IMAP and possibly SMTP if necessary), and enter the new password:

Has this FAQ been helpful?