This guide details how to manually save data using the Cyberduck application (macOS / Windows) via the SFTP protocol on Swiss Backup, the backup solution in an independent Swiss cloud.

Preamble

• It is also possible to use the OpenStack Swift protocol: refer to this other guide.
• The various services offered by Infomaniak are all compatible with the corresponding standard protocols (S3/Swift for storage, for example). Therefore, if you encounter a problem with third-party software, contact its publisher or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms of Service.

Configure Cyberduck

Prerequisites

• Have a Swiss Backup Infomaniak space with available device quota (minimum 1) for Cloud Backup.
• Add 1 device of type Cloud to obtain the SFTP parameters.
• Download and install Cyberduck (macOS / Windows).

To configure a new backup:

1. Open a connection / click on Open Connection:
   
2. Fill in the fields according to the information specific to your device (refer to this other guide):
   
   1. Select from the drop-down menu: SFTP (SSH File Transfer Protocol).
   2. Server: sftp.swiss-backup02.infomaniak.com
   3. Username: Swiss Backup device name (e.g., SBI-MS0020).
   4. Password: Password generated via the email received after creating the Swiss Backup device.
   5. Click on Connect.

Cyberduck allows you to create bookmarks, pre-configured accesses for easy connection to FTP storage later. To create a new bookmark:

1. Click on the icon at the bottom left:
   
2. Fill in the fields according to the information specific to your device (refer to this other guide).
   1. Select from the drop-down menu: SFTP (SSH File Transfer Protocol).
   2. Specify the name of the Cyberduck bookmark
   3. Server: sftp.swiss-backup02.infomaniak.com
   4. Username: Swiss Backup device name (e.g., SBI-MS0020)
   5. Password: Password generated via the email received after creating the Swiss Backup device
3. Close the window.

Once the bookmark is created, double-click on this bookmark to connect to the FTP storage.