This guide explains how to create a new device (Cloud backup via FTP / SFTP) on Swiss Backup, the solution for backup in an independent Swiss cloud.

Prerequisites

• Order a Swiss Backup Infomaniak space.
• When ordering, have defined the quota of available device(s) (minimum 1) under backup type Cloud:
  
• If necessary, increase the device quota according to your needs.
• Warning: for the transfer of a file from an FTP / SFTP connection to succeed, the file size must not exceed 10 TB.
  • It is recommended to check and adjust if necessary the timeout parameters of your FTP software/client.

Add a device (for FTP/SFTP connection)

To access Swiss Backup and configure a new free backup:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product concerned:
   
3. Click on the blue button Manage my devices (in the Cloud Backup Space section):
   
4. Click on the blue button Add a device:
   
5. Choose the free backup type / protocol FTP/SFTP.
6. Click on the blue button Continue:
   
7. Choose the user who will receive the connection information (if necessary, choose a user different from yours and specify the contact details of the person in the additional step that follows).
8. Click on the blue button Continue:
   
9. Give a name to the backup.
10. Define the maximum disk space that this backup space will represent from the total volume of the subscribed Swiss Backup, increasing if necessary the total size via the blue link.
11. Click on the blue button Continue:
    
12. Click on the blue button to display the connection information:
    
13. This section mentions, among other things, the figure representing the location, useful for completing certain information that you will need to provide when configuring your backup application.
14. This section provides all the connection information.
15. The location or host server name for the SFTP and FTP connection below, with the port number (default ports for these protocols).
16. The password (to be generated using the blue link that will open the assistant in a browser popup or via the link received by email):
    

And then?

Once the device is added to the Swiss Backup interface within the Infomaniak Manager, you can configure the application of your choice to start your Cloud backups via the protocol mentioned in this guide.