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Fix a web redirection error
You are directed to this page because you have a web redirection on your domain that is misconfigured. Infomaniak is unable to identify the correct path of this redirection, so you are redirected to this page to help you correct this situation.
DNS zone verification
To restore the functionality of your redirection, you must first remove traces of an old misconfigured redirection:
- Access your DNS zone.
- Delete the relevant records (see the list below) that correspond to your redirection.
- Click on the โฎ icon to the right of the DNS entry and select Delete:

- You probably won't find all the records listed, that's perfectly normal.
- Any addition/modification can take up to 48 hours to propagate.
- Recreate the web redirection.
List of records to check and delete
DNS records can be of type:
Aand pointing toxx.xx.xx.xx(only digits)AAAAand pointing to an IPxxxx:xxxx:x:x::x(digits and letters)TXTwhose string resembles โ(number)|(URL)โ- for example
1|infomaniak.comif your redirection points to infomaniak.com
- for example
TXTwhose string resembles โ(letter)|(text)โ- for example
t|Text,d|Textork|Text
- for example
Link to this FAQ: