This guide explains how to restore backups of previous versions of your files and other web data from your Infomaniak hosting, and how to set up an effective backup policy if the automatically and freely provided backups no longer meet your availability or security needs.

Web Hosting (Starter, Shared, Cloud Server)

Refer to these guides to restore automatic backups:

• of an entire hosting (FTP + MySQL),
• specific files on the hosting,
• specific databases,
• of a Web Application (Wordpress & Apps),
• Cloud Server SSH crons.

Refer to these guides to backup and restore:

• hosting with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Also refer to https://faq.infomaniak.com/snapshot.

Hosting v1 (old 60 Go offer)

• View and/or download the automatic backup (versioning) of your data on your FTP space under /backups and /backup_mysql at the root of the domain (above /web).
• Restore this data.

Mail

• Restore messages from Infomaniak automatic backups.
• Restore contacts or calendar events.
• Backup the current content of an email account:
  • by downloading the current content locally,
  • by duplicating all current content to a backup box,
  • by copying future emails as they arrive to a backup box.

Domains / DNS Zones

• Restore deleted DNS records from Infomaniak automatic backups.
• Restore an expired domain in the redemption period.