This guide explains how to restore backups of previous versions of your files and other web data from your Infomaniak hosting, and how to implement an effective backup policy if the backups automatically and freely provided no longer meet your availability or security needs.

Web Hosting (Starter, Shared, Cloud Server)

Check out these guides to restore automatic backups:

• of an entire hosting (FTP + MySQL),
• of specific files on the hosting
• of specific databases,
• of a Web Application (Wordpress & Apps),
• the SSH crons of Serveur Cloud.

Check out these guides to backup and restore:

• a hosting with Swiss Backup and Acronis (simple),
• a hosting with Swiss Backup and Restic (advanced),
• WordPress with Swiss Backup,
• WordPress with an extension.

Also, refer to https://faq.infomaniak.com/snapshot.

Hostings v1 (old 60 Go offer)

• View and/or download the automatic backup (versioning) of your data on your FTP space under /backups and /backup_mysql at the root of the domain (above /web).
• Restore this data.

Mail

• Restore messages from automatic Infomaniak backups.
• Restore contacts or calendar events.
• Save the current content of an email account:
  • by downloading the current content locally,
  • by duplicating all current content to a backup mailbox,
  • by copying future emails as they arrive to a backup box.

Domains / DNS Zones

• Restore deleted DNS records from automatic Infomaniak backups.
• Restore an expired domain in redemption period.